Gaya APA
ROSES, J, E. (1995).
Total quality management: text, cases and readings (second edition).
Singapore:
S.S. Mubaruk & Brothers Pte Ltd.,.
Gaya MLA
ROSES, Jeol, E..
"Total quality management: text, cases and readings".
second edition
Singapore:
S.S. Mubaruk & Brothers Pte Ltd.,,
1995.
Text.