Gaya APA
DIWAN, P. (1996).
Quality in totality: a managers guide to TQM & ISO 9000 .
Singapore:
S.S. Mubaruk & Brothers Pte Ltd.,.
Gaya MLA
DIWAN, Parag.
"Quality in totality: a managers guide to TQM & ISO 9000".
Singapore:
S.S. Mubaruk & Brothers Pte Ltd.,,
1996.
Text.